Frequently Asked Questions
Everything you need to know about our handcrafted home comforts.
Where are your products made?
Most of our cushions and home textiles are proudly handcrafted in our facility in the USA, ensuring high-quality craftsmanship and attention to detail.
How do I clean my Barnett cushions?
We recommend spot cleaning with a mild soap and cold water. For many of our items, machine washing is possible on a gentle cycle, but please refer to the specific care label on your product for best results.
What is your shipping policy?
We offer standard shipping across the United States. Orders are typically processed within 2-3 business days, and delivery times vary based on your location.
Do you accept returns or exchanges?
Yes, we accept returns within 30 days of purchase for items in new, unused condition. Please contact our customer service team to initiate a return authorization.
Are the colors on the website accurate?
While we strive to display our colors as accurately as possible, please note that screen settings vary. We offer fabric swatches for purchase if you need to match a specific decor color exactly.
Do you offer wholesale opportunities?
Yes, we work with various retailers and interior designers. Please visit our 'Wholesale' page or contact our sales department for more information on bulk pricing.